Terms

Payment Terms and Cancellation Conditions

Booking and Payment Terms

Booking shall always be confirmed in writing to Opus Tours Ltd. You will be required to deposit 25 % of the tour price when confirming your vacation schedule. Bookings are confirmed only if the deposit has been paid to our account in US dollars, UK Sterling or Euro, and you are informed about our bank acknowledgement of receiving the amount required. The remaining 75 % must be paid on arrival and before the vacation begins. Any change made before the safari departure date will be charged according to the cancellation penalties indicated below.

Cancellation and other conditions

  • In case you must cancel your confirmed booking, then you should inform our company writing.
  • The following charges will apply from the date on which written notification is received by our company.
    • More than 31 days prior to departure: 25% of package price.
    • For 30 days or less prior to departure: 100% of package price.
    • You will be charged 100% of the package price once the vacation has begun.
    • There is no refund for any unused portion of your vacation.
  • Cancellations penalties of internal flights are not included in the above charges.
  • We are not responsible for any change in airlines’ schedules, airfares, loss or injury suffered on any airline.